Client Services Consultant

https://jobjet.co.za/company/dynamic-recruits
Dynamic Recruits
Gauteng  -  South Africa
705 Current Jobs Openings
Job Detail
  • Industry:
    Customer Service
  • Job Type:
    Full Time
  • Salary:
    R1000 to R5000
  • Job Location:
    Gauteng, Gauteng
  • Minimum Education:
    Grade 12 / N4 (Matric)
  • Minimum Experience:
    2 Years
  • Expiry Date:
    Jul 08, 2019
  • Job Posting Date:
    Mar 08, 2019
Job Description

Job Requirements

Resolve all queries received timeously and to the satisfaction of the Consumer / Credit providers and internal stakeholders

Proactively investigate and resolve queries

Provide clients and Credit Providers with information in terms of the National Credit Act and the Debt Review process

Solve complicated queries and negotiate the most suitable outcome for the Consumer, Business and the credit providers.

Required Qualifications & Experience

Matric / Grade 12

Good working knowledge of MS Excel, MS Word and Outlook and internet

2 + years’ experience in dealing with customers

Post matric business-related qualification an advantage

Debt Counsellor qualification an advantage

Necessary Skills & Attributes

Customer Service orientated, with the ability to interact with different stakeholders.

Attention to detail

Good verbal communication skills with excellent telephone etiquette

Ability to work under pressure and handle high volumes of work

Problem solving skills

Skills Required
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