Call Centre Agent

https://jobjet.co.za/company/dynamic-recruits
Dynamic Recruits
Gauteng  -  South Africa
713 Current Jobs Openings
Job Detail
  • Industry:
    Call center
  • Job Type:
    Part Time
  • Salary:
    R1000 to R4000
  • Job Location:
    Gauteng, South Africa
  • Minimum Education:
    Grade 12 / N4 (Matric)
  • Minimum Experience:
    Fresh Year
  • Expiry Date:
    Jul 16, 2019
  • Job Posting Date:
    Mar 16, 2019
Job Description

Our client in Pretoria has an opportunity available for a Call Centre Agent. This is a temporary position. 

Requirements:



Two years’ experience in a Call Centre/ Client Liaison environment

Excellent telephone and customer service skills

Excellent communication skills

Fluency in at least two official languages

Matric

Knowledge of CIC telephone and Oracle system will be an advantage

KPAs:



In-bound calls and logging of queries with Administrator

Advising clients about registration procedures, status of registration and financial queries

Investigating and resolving queries telephonically and through written correspondence

Administrative duties i.e. filingand handling of faxes and liaison with clients via email

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