Regional Operations & Control Room Manager
Dynamic Recruits
Gauteng  -  South Africa
922 Current Jobs Openings
Job Detail
  • Industry:
    Security Jobs
  • Job Type:
    Full Time
  • Salary:
    R10000 to R14000
  • Job Location:
    Free State, South Africa
  • Minimum Education:
    Grade 12 / N4 (Matric)
  • Minimum Experience:
    5 Years
  • Expiry Date:
    Jul 16, 2019
  • Job Posting Date:
    Mar 16, 2019
Job Description

Main Responsibilities/Tasks

Engaging with clients to ensure service delivery requirements are being met

Resolving client complaints

Monitoring of site coverage per shift, identifying ongoing site shortages & resolution thereof

Monitoring of non-productive hours & overtime costs, and ensuring Sector Managers resolve issues timeously

Ensuring staff are complying with company policies & procedures, and implementing disciplinary procedures if necessary

Preparation & submission of weekly/monthly reports to clients & management

Assisting with the management & maintenance of assets, such as Fleet vehicles

Assisting with the daily management of firearms, and ensuring compliance with statutory requirements

Regular site visits & audits

Assisting with new site roll outs, and existing site terminations

Marketing & Promotion of Smada services within the region, including attendance at tender briefings

Conducting site surveys and needs analysis

Supervision of Sector Managers, and Tactical Teams

Supervision of the Regional Control Room staff

Training of new Controllers

Ensuring Controllers adhere to company policies & procedures

Ensuring the Regional Control Room complies with legislative & company requirements

Day to day running of control room

Managing of staff reporting to him /her

Minimum Requirements


PSIRA Registration – Grade A or B

Firearm Competency

Clear criminal record

Own Transport & valid driver’s license

At least 5 years’ experience in the Private Security Industry, at a supervisory/management level & including control room supervision

Computer Literacy

Ability to work under pressure and multi-task

Professional communication skills

Good organisational skills

???????Initiative and problem solving skills

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