As a Customer Service Representative, you will be taking Customer Service calls from clients. The Customer Service calls you will be taking will be varied throughout the day.
Key Skills:
- Excellent communication skills and telephone manner
- The ability to work in a fast paced office environment as part of a growing team
- Excellent numerical and IT skills; the ability to utilise the in-house computer systems
- Flexibility to adapt well to change
- The ability to use your initiative to resolve issues
Responsibilities:
- Processing telephone orders
- Effective after sales support
- Being the first point of contact via email, telephone and live chat
- Management of your own daily work
- Building on your expertise and the best practice
No related experience required as full training will be provided.